Rollin Smoke Diesel understands the importance of maintaining our customers privacy online. In a time of spam e-mail, and credit card fraud we understand our customers have the right to know how personal information is handled.
What information does RSD need from me?
When placing an order on this or any other site certain information is needed to process the order. Your name and billing address associated with the credit card you are using, your credit card information, e-mail address and shipping address.
Why do you need more then one address from me?
In most cases RSD only needs one address, as long as your product is shipping to the same location as your billing information. In order to eliminate credit card fraud your billing information must match the credit card you provide. RSD will ship to any location within the continental U.S. Your shipping information does not need to match the billing information.
What happens to my information when I send it?
The information you provided us will only to be used to complete your order. When your credit card is processed, the billing address you provided is then matched to protect against fraud. Only your shipping address and product information goes to our shipping department, all billing and credit card information is kept with the original invoice in our system.
Will my e-mail address be given out?
RSD does not sell or give out any personal information including your e-mail address to any third-parties. The information you provide to us, stays with us. RSD will send out newsletters and we will use your e-mail address to keep you informed on new products and specials. If you do not wish to receive our newsletter please let us know upon ordering and your e-mail will not be stored in our database.
Is my credit card information safe?
Yes. RSD uses SSL (Secure Socket Layer) technology to encrypt your information. When you click on the Check Out button you will notice the browser change from http:// to https://. Depending on your browser you may also have a box appear stating you are about to view information over a secure connection.
When is my credit card charged?