Terms of Service
RSD Terms of Service
Responsibility for proper use and/or damage to your vehicle Many of the items available for purchase here are designed and intended strictly for off-road use.  Many states within the US & other countries as well as local regulations where you live may apply to the use of some of these items and knowledge of such regulations are entirely your responsibility.  RSD at no time will make ANY claim regarding the legality of using any of our equipment in any locale.

Ultimately YOU are responsible for the equipment, programming & parts you install or modify in your vehicle.  We try to provide the best available information, but our source of that information is the same manufacturer's & technical publications available publicly and we establish here that Rollin Smoke Diesel, Inc. will bear no responsibility whatsoever regarding the use of any of these items in any particular application nor regarding any damage which may result from the use of such equipment whether properly installed or not.  We encourage each of you to do your homework and know what it is you are modifying or replacing, learn how the equipment or item works and how it does not work. Teach yourself the proper installation techniques or hire a qualified technician to do the work for you.

RSD is an online store making products available for your purchase at the most competitive rates available and with delivery to the widest possible audience. 

 

Payment PayPal or Credit Card. Credit Card orders are best placed directly through our online stores or can be taken by telephone. 
Sales Tax 7.0% IN Sales Tax on all items delivered to a Indiana address.
Shipping Shipping to US with verified payment & confirmed address. Domestic shipments are a mix of services from UPS, USPS, and FedEx. All packages may require a signature.
Delivery Most of our products ship within 1 Business Day - Occasionally, we are out of stock on an item and will sometimes use a drop ship from one of our suppliers. Drop ships from a handful of suppliers can add up to 5 days processing time.
Refunds & Returns PLEASE CALL US FIRST for an RMA (Return Merchandise Authorization) #.
  • All returns made to Rollin Smoke Diesel must be in the original box with all parts included in new condition.
  • All returns must be sent with a copy of the original receipt, explanation of the problem and an RMA #.
  • All returns for full credit must be received by Rollin Smoke Diesel within 15 days of the product being received by the customer. (determined by UPS tracking #)
  • Customer is 100% responsible for ALL shipping costs on returned items.  Thus, if you return an item and did not originally pay shipping costs, the original shipping cost incurred by us will be deducted from your refund.
  • Credit will be issued after the product and its contents are inspected and found to be in brand new condition as shipped to the buyer.
  • All returns will be subject to a 25% restocking fee, unless special considerations have been made. 
  • Shipments refused by you (the Customer) and returned back to RSD will carry an automatic 25% re-stocking fee deducted from the total credit owed.
  • Any Orders that have been cancelled after 24 hours and the products have not been shipped, are subject to a 5% Processing fee.
Credit will not be issued in the following situations:
  • Product has been installed and or used.
  • Product has been damaged from an attempt to install and/or use.
  • Product is shipped back without original box, manual and/or parts.
  • Seal on electrical parts is broken, or it is evident that electrical part has been installed or downloaded to vehicle.
  • Product serial number does not match what was originally shipped to buyer.-Product is deemed not re-saleable due to customer's actions.
  • Electrical components such as sensors, FICM’s, IDM’s after they have been installed.
  • Tuners such as EFI Live, TS, RaceMe, Smarty, Edge,etc.... are not available for return.
  • Open exhaust systems will not be refunded

Product Warranties
Rollin Smoke Diesel honors all manufacturer warranties.  Any product that carries a manufacturer warranty must be warrantied through its respective manufacturer.  Installed components which have failed, such as, turbo, injectors, injection pumps, etc., must be removed/shipped back to its manufacturer for inspection before replacement.  Rollin Smoke Diesel is not responsible for shipping products to manufacturers for inspection or the return shipping to the end user.  Labor time is not paid by Rollin Smoke Diesel.

Damaged Products
If a products arrived damaged please contact Rollin Smoke Diesel right away. Do not install the product as the manufacturer will handle shipping a replacement item. If you install the product then it will void any shipping claim as the product will need to be reviewed by sending pictures of any damage. Once again review your product before attempting to install it, if any damage is found, do not install.

Cores
There is a 30 day turnaround policy on cores from the time it was delivered.