Responsibility for proper use and/or damage to your vehicle
Many of the items available for purchase here are designed and intended strictly for off-road use. Many states within the US & other countries as well as local regulations where you live may apply to the use of some of these items and knowledge of such regulations are entirely your responsibility. Rollin Smoke Diesel at no time will make ANY claim regarding the legality of using any of our equipment in any locale.
Ultimately YOU are responsible for the equipment, programming & parts you install or modify in your vehicle. We try to provide the best available information, but our source of that information is the same manufacturer's & technical publications available publicly and we establish here that Rollin Smoke Diesel, Inc. will bear no responsibility whatsoever regarding the use of any of these items in any particular application nor regarding any damage which may result from the use of such equipment whether properly installed or not. We encourage each of you to do your homework and know what it is you are modifying or replacing, learn how the equipment or item works and how it does not work. Teach yourself the proper installation techniques or hire a qualified technician to do the work for you.
Rollin Smoke Diesel, Inc. is an online store making products available for your purchase at the most competitive rates available and with delivery to the widest possible audience.
Payment
PayPal, Credit Card, Money Order or Certified Bank Draft Check with shipping only after the check is approved and completely cleared by our bank. Credit Card orders are best placed directly through our online stores or can be taken by telephone.
Sales Tax
7.0% IN Sales Tax on all items delivered to a Indiana address.
Shipping
Shipping to US with verified payment & confirmed address. Domestic shipments are a mix of services from UPS, USPS, and FedEx. All packages will require a signature.
Delivery
99% of our products ship within 1 Business Day - Occasionally, we are out of stock on an item and will sometimes use a drop ship from one of our suppliers. Drop ships from a handful of suppliers can add up to 5 days processing time and we will notify the customer when this is the case.
Refunds & Returns
We will refund any customer for any negative situation caused by Rollin Smoke Diesel, Inc. and/or for any problem with the product at all, including any manufacturing defects. This refund option typically exists for not more than 7 days after delivery.
We sell only brand new products and all manufacturer warranties apply. We maintain very good relationships with the manufacturers and will gladly assist with all warranty issues, including interceding with the manufacturer on behalf of the customer. In this area, we ask only for reasonable expectations.
Returns for reasons other than defective product will result in a 25% restocking fee, to be deducted from the refund. If you've simply changed your mind, or ordered the wrong part without requesting advice, then this is not our fault and we must recoup the cost of the transaction.
All returns require prior authorizations and an RMA number. Unauthorized returns will typically be rejected.
