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Thank you for visiting Rollin Smoke Diesel, Inc. We are a independent family ran business with the goals of providing our customers the most honest, reliable and fastest sevice avaliable.
Hours of operation are Monday-Friday from 9am-5pm CST during summer/fall seasons. We do answer or return calls after hours and on the weekends. 219-851-1195 or rollinsmokediesel@yahoo.com
Thanks!
NOTE: All packages will require a UPS signature. If you know this will be a problem because nobody is home during the time frame your local UPS driver delivers, then please have the package delivered to a location where it can be signed for.
Our Pricing Policy
Almost all manufacturers specify a Minimum Advertised Price (MAP). The products you see on eBay and on some websites may be cheaper, but the dealers that sell the products at that price have chosen to violate the manufacturer’s policies. If they’re willing to do that to the people that supply them products to sell, how honest will they be in other areas of their business? How will they treat you when there is a problem? How can they return merchandise to a manufacturer when they have decided to violate policy that most others follow? Internet commerce relies on trust between the merchant and the customer. You send your money to someone you cannot see for a product you cannot touch in the hopes that what they have on their website or auction is accurate and true and that the person on the other end is reputable and honest.
Rollin Smoke Diesel will price products at the MAP in compliance with all manufacturer policies. This not only means that you are getting the lowest allowable price on your item, but you are buying from someone you can trust and the manufacturers can trust. Having a good relationship with the manufacturers’ means they will be willing to help when a problem arises.
Returns/Cancellations
All returns must be authorized and approved by Rollin Smoke Diesel. Return requests must be made within 7 days after receiving order. We do not refund shipping charges. All approved returns must be returned to Rollin Smoke Diesel in unused, unaltered condition, with in original unopened packaging.
A restock fee of 25% will be charged on all authorized returns. Please see Terms of Service for more info.
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